Thunderbird not working with Comcast email

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crosscourt
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Joined: Sun Jan 14, 2018 5:38 pm

Thunderbird not working with Comcast email

Post by crosscourt »

All the settings look spot on but I can access the emails over at Comcast, but Thunderbird cant seem to connect to get them. Ill wait and see a bit,
crosscourt
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Re: Thunderbird not working with Comcast email

Post by crosscourt »

Its not Thunderbird its XFCE/Cinnamon 19 Mint and from what Ive seen it affects other ubuntu based distros. Im typing on Rosa R10 an Thunderbird is working fine, no issues with Comcast email.
crosscourt
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Re: Thunderbird not working with Comcast email

Post by crosscourt »

Tested Linux Lite 4.2 and it also wont connect to Comcast. Debian and RPM based distros seem to be fine so far.
crosscourt
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Re: Thunderbird not working with Comcast email

Post by crosscourt »

Neptune works fine so there is evidently a problem with Ubuntu based distros and in my case the IMAP server at Comcast. Emails at Comcast are fine.
crosscourt
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Re: Thunderbird not working with Comcast email

Post by crosscourt »

Definitely a Ubuntu issue as Neon and Kubuntu both dont work, MX17 is fine.
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tlmiller
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Re: Thunderbird not working with Comcast email

Post by tlmiller »

Maybe canonical is throttling Comcast to get their customers angry the same way Comcast is throttling traffic exactly like they said they wouldn't? :D
crosscourt
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Re: Thunderbird not working with Comcast email

Post by crosscourt »

This is the first issue Ive seen like this in quite some time. Just out of curiosity, are you having issues connecting to Cox with Neon?

Spotted a thread in the Ubuntu forums and quite a few people are having the same issue.

Looks like going back to MX17 might be a better option.
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tlmiller
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Re: Thunderbird not working with Comcast email

Post by tlmiller »

I haven't had any issues with any of the accounts I use (Fastmail, Gmail, Cox) with Neon as of yet.
crosscourt
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Re: Thunderbird not working with Comcast email

Post by crosscourt »

Ok so its just Comcast it appears, I wonder why and just with Ubuntu distros.
crosscourt
Posts: 11176
Joined: Sun Jan 14, 2018 5:38 pm

Re: Thunderbird not working with Comcast email

Post by crosscourt »

Ok heres your fix for the problem. Rename the server imap.comcast.net to imap.ge.xfinity.com and it works fine. Evidently this is the name Canonical uses for it but why this became a problem, not really sure.
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