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Thunderbird not working with Comcast email

Posted: Thu Nov 29, 2018 10:15 pm
by crosscourt
All the settings look spot on but I can access the emails over at Comcast, but Thunderbird cant seem to connect to get them. Ill wait and see a bit,

Re: Thunderbird not working with Comcast email

Posted: Thu Nov 29, 2018 11:27 pm
by crosscourt
Its not Thunderbird its XFCE/Cinnamon 19 Mint and from what Ive seen it affects other ubuntu based distros. Im typing on Rosa R10 an Thunderbird is working fine, no issues with Comcast email.

Re: Thunderbird not working with Comcast email

Posted: Fri Nov 30, 2018 12:10 am
by crosscourt
Tested Linux Lite 4.2 and it also wont connect to Comcast. Debian and RPM based distros seem to be fine so far.

Re: Thunderbird not working with Comcast email

Posted: Fri Nov 30, 2018 12:24 am
by crosscourt
Neptune works fine so there is evidently a problem with Ubuntu based distros and in my case the IMAP server at Comcast. Emails at Comcast are fine.

Re: Thunderbird not working with Comcast email

Posted: Fri Nov 30, 2018 1:07 am
by crosscourt
Definitely a Ubuntu issue as Neon and Kubuntu both dont work, MX17 is fine.

Re: Thunderbird not working with Comcast email

Posted: Fri Nov 30, 2018 3:36 am
by tlmiller
Maybe canonical is throttling Comcast to get their customers angry the same way Comcast is throttling traffic exactly like they said they wouldn't? :D

Re: Thunderbird not working with Comcast email

Posted: Fri Nov 30, 2018 4:04 pm
by crosscourt
This is the first issue Ive seen like this in quite some time. Just out of curiosity, are you having issues connecting to Cox with Neon?

Spotted a thread in the Ubuntu forums and quite a few people are having the same issue.

Looks like going back to MX17 might be a better option.

Re: Thunderbird not working with Comcast email

Posted: Fri Nov 30, 2018 8:19 pm
by tlmiller
I haven't had any issues with any of the accounts I use (Fastmail, Gmail, Cox) with Neon as of yet.

Re: Thunderbird not working with Comcast email

Posted: Fri Nov 30, 2018 10:12 pm
by crosscourt
Ok so its just Comcast it appears, I wonder why and just with Ubuntu distros.

Re: Thunderbird not working with Comcast email

Posted: Sat Dec 01, 2018 12:02 am
by crosscourt
Ok heres your fix for the problem. Rename the server imap.comcast.net to imap.ge.xfinity.com and it works fine. Evidently this is the name Canonical uses for it but why this became a problem, not really sure.